.png?width=1200&height=600&name=Group%201%20(1).png)
Why creating human experiences is good business.
Connect with thousands of CX, marketing, product development, research and insights professionals to discuss key themes impacting customer experience today and ways you can adapt your strategies for better results.
Get expert advice and fresh ideas, delivered with clarity and wisdom.

Be inspired by engaging keynotes from industry executives sharing the latest in customer experience delivery.

Learn from leading global brands that have achieved measurable results with community-centered CX.

Join Alida's Spring Product Release presentation and discover our latest innovations during the bonus session.
June 27th - Agenda Overview
9:30 am SGT/11:30 am AEST/1:30 pm NZST
Opening Remarks.
Speaker: Joshua Taweel - RVP APAC, Alida
9:35 am SGT/11:35 am AEST/1:35 pm NZST
Opening Keynote: How to drive business transformation with the power of Community- Centered CX
Speaker: Ross Wainwright - CEO, Alida | Natasha Hritzuk - VP Global Entertainment Research, Warner Bros. Discovery
9:50 am SGT/11:50 pm AEST/1:50 pm NZST
Storytelling: How to maximize the business impact of your research
Speaker: Alex Charlton - SVP North America, Verve
10:10 am SGT/12:10 pm AEST/2:10 pm NZST
Product Innovation Keynote
Speaker: Riaz Raihan - President of Products & Engineering, Alida | Gareth Williams - Insight Community Manager, Consumer & Market Understanding, Poker Stars
10:40 am SGT/12:40 pm AEST/2:40 pm NZST
Bonus Session: Alida’s Spring ‘23 Product Release
Bonus session
Product Release
Discover the latest product innovation to come from Alida’s award winning engineering team in our Spring 2023 Product Release. See how our release helps you stay closer to hard-to-reach customers with our mobile-led enhancements. Discover the industry leading tools behind community-centered CX to ensure success.
Save your seat