2024 SaaS Awards Announced - APPEALIE Honors The Very Best In Software
4 CX Trends for 2024: Your Guide to Navigating the Year Ahead
Alida Appoints Efrem Ainsley CEO as Software Firm Targets “Long-Term Sustainability”
Why Modern Customer-Centricity Needs Both the AI and Human Touch
Embrace AI To Reshape CX: Driving Cost-Effective Customer Experiences
Enriching Qualitative Analysis with Next-Generation AI
The Feedback Loop - How companies can create best-in-class customer experiences with Alida
Alida Optimizes TXM Platform to Strengthen Personal Connections Between Organizations and Customers
Customer Experience: The Key To Overcoming An Economic Downturn
As Economic Headwinds Gather, Make Customer Experience Excellent
Four-day work week trial at Toronto tech company led to 'unanticipated' result, CEO says
ZPD: The Key To Navigating A Cookieless World
The Top 25 Software Product Executives of 2022
Alida set to expand into Alberta with new Edmonton office, plans to hire over 100
Majority of CX Experts Believe Customer Empathy is Necessary to Create Business Value, But Employers Views Differ: Alida Study
Alida Certified as a Great Place to Work® for Second Consecutive Year
Putting Your Employees In The Driver’s Seat
Canada’s Top Small & Medium Employers 2022 show remarkable agility in adapting to change
Why you need a total experience strategy to drive CX and EX
Here are the top 25 small and midsize companies with the best company outlook, based on employee ratings
Toronto companies dominate list of best hybrid workplaces in Canada for 2022
Massive Toronto-based company introduces 4-day work week for all employees
Toronto company introduces four-day work week for its nearly 500 employees
Toronto’s Alida to pilot 4-day workweek
Who Are BC’s Top Employers In Tech?
Why Canadian tech companies are joining the #ShowUsYourLeave movement
HR leader profile: Hermina Khara of Alida
Consumers reveal CX having less impact on purchasing decisions
Alida chief strategy officer suggests how brands can ensure customers feel heard
MAJORITY FEEL BRANDS DO NOT LISTEN TO CUSTOMER FEEDBACK
Deaf, dumb and blind brands pooh-pooh CX feedback
CX is Everything Today; Are Brands Getting it right?
Alida announces USD20m equity investment from Round13 Growth Fund
Vancouver-born Alida raises $20M to accelerate global growth
ALIDA OBTAINS $20 MILLION SERIES D FUNDING TO FUEL EXPANSION
Alida Lands $20 Million Equity Investment from Round13 Growth Fund
Alida secures $20M Series D led by Round13 Growth Fund
Round13 Growth Fund leads Alida's C$20m Series D funding
Vision Critical makeover continues as software company, now called Alida, raises $20-million from Round 13
Alida Activate 2021 EMEA Event Brings Together CX Leaders
Best Work-Life Balance 2021
These are the 25 small and midsize companies with the best work-life balance
Top 50 companies with the happiest employees
Best Compensation 2021
These are the 25 small and midsize companies offering the best compensation
The happiest employees in America work at these 15 companies
Happiest Employees 2021 (Small & Midsize Companies)
These are the 25 small and midsize companies where employees are happiest
Mobius Joins Alida Partner Network in Europe to Enhance Customer Experiences
Alida Activate Fall 2021 Event Brings Together CX Changemakers
Möbius Joins the Alida Partner Network to Elevate Customer Experiences in Europe
Möbius Joins the Alida Partner Network to Elevate Customer Experiences in Europe
Total Experience Management : au-delà du feedback et du score
Ancywax Joins the Alida Partner Network to Transform Customer Experiences in Africa
Successful digital transformations need a focus on customer experience
Ancywax Joins the Alida Partner Network to Transform Customer Experiences in Africa
Successful digital transformations need a focus on customer experience
The cost of housing's deadly dance with Canada's innovation economy
Alida Hires Chief Architect
Alida Welcomes New Chief Architect to Strengthen Technology Architecture Across the Alida TXM Platform
Top Customer Intelligence Platforms to Watch Out for Personalized Customer Services
Jeff Wasyliw helps lead Alida in delivering actionable customer insight
Alida Introduces Alida TXM Amidst Year of Continuous Innovation
Alida Named Best Company for Career Growth
Alida Introduces Total Experience Management (TXM)
2021 Best Workplaces for Innovators
Alida Releases Summer 2021 Product Suite
Comerica Bank Provides $10MM Debt Facility to Alida
How To Avoid Burnout & Thrive In Marketing with Nicole Kealey of Alida & Kage Spatz
Alida Launches Summer 21 Release
Alida Wins Trio Of 2021 Comparably Awards Including Best Career Growth
The 25 best small and midsize companies for career growth, according to employees
Best Companies for Career Growth 2021
Best CEOs for Diversity 2021
The 25 best CEOs of small and midsize companies, ranked by employees of color
The 25 best CEOs of small and midsize companies ranked, according to female employees
Best CEOs for Women 2021
Intuit Research Joins the Alida Partner Network to Enhance Customer Experiences in Asia
All About HR - Ep#4 - The One Thing That Will Make or Break Candidate Experience
Intuit Research Joins Alida Partner Network to Enhance CX in Asia
16 Ways To Preserve Company Culture In A Remote Environment
Alida Secures $12.3 Million CAD Debt Facility To Pursue Product-Driven Expansion
Marketing Is Facing Down a Skills Shortage and Capability Gap: Here’s How to Fix It
Alida Empowers Bolle Brands to Guide Products with Customer Insights
Echo MR Expands Partnership with Alida to Elevate Customer Experiences across Europe
Alida, Echo Expand Partnership to Europe
Nicole Kealey of Alida: 3 Non-Intuitive Marketing Strategies To Grow Your Business
AI-Driven Predictive Models: Three Steps To Transform Customer Experience
Bollé Brands Selects Alida to Drive Innovation and Growth Fueled by Customer Experience
Toronto bringing more vaccines to neighbourhoods as second-dose rollout begins
Empathy: The Next Business Disruptor
Leading with empathy: An interview with Ross Wainwright, CEO of Alida
The Top 25 Software Product Executives of 2021
Slalom Joins the Alida Partner Network
Outdoor Sportsman Group Networks Expand Partnership with Alida to Optimize Viewer Experience
Slalom Joins the Alida Partner Network to Elevate CX
Alida Named a Contender in Customer Feedback Management
Report: Forrester names top CX feedback management platforms
PodPlays Joins Forces With Alida To Enhance Listener Experience
15 Project Management Tips Tech Leaders Recommend For Their Teams
Nine Cost-Effective Ways Businesses Can Use Tech To Reach New Customers
Alida “Activate” Spring Conference Brings Together CX Pros for Masterclass Event
Alida Earns 2021 Great Place to Work(R) Certification
There are now more options for people 18+ who are trying to get a vaccine in Ontario
Alida Focuses On Complete View of the Customer for Spring 2021 Product Release
Alida Launches Spring 2021 Product Release
PodPlays elevating podcast listener experience with Alida Touchpoint
How to find a pharmacy that's still booking for COVID vaccines in Toronto
New Toronto vaccine finder launches to help residents book appointments
Alida Employees Build Digital COVID-19 Vaccine Eligibility, Search Tool For Toronto Residents
BIG In Digital Joins The Alida Partner Network To Enhance Customer Experiences In Asia
They’re heroes': How COVID-19 'vaccine hunters' help Canadians find appointments
Toronto tech employees launch Vaccine Finder
BIG In Digital Taps Alida to Enhance Customer Experiences in Asia
BIG In Digital Joins the Alida Partner Network to Enhance Customer Experiences in Asia
The 50 best product/design and engineering teams to work for
Best Marketing Teams 2021
Best Product/Design Teams 2021
The 25 companies with the best product and design teams, according to employees
The 25 large companies with the best outlook, according to employees
Work at 1 of these 15 companies if you want to feel good about 2021
Best Outlook 2021
Best of: TheCustomer Roundtable Roundup
Roundtable Discussion: CX, AI & Privacy – Meeting the Demands and Thresholds of Today’s Customers
Twelve Executives Recognized By APPEALIE With Software Leadership Award – 2020 SaaS Leader Awards Announced
EchoMR Joins the Alida Partner Network to Elevate Customer Experiences
EchoMR Joins the Alida Partner Network
Vancouver-founded Alida Wins Deal with Flipp to Help Drive Growth Through Customer Experience
Flipp Chooses Alida To Gain Consumer Insights
ROI's Into The Corner Office Podcast: Ross Wainwright
Conversations with TheCustomer: Riaz Raihan, President of Alida: AI in CX
Alida appoints Joe Finneran as VP of engineering
Alida CXM Provides Customer Feedback Insights To Improve CX
Alida Wins 2020 APPEALIE Overall SaaS Award
Alida Wins 2020 APPEALIE Overall SaaS Award
CX management Alida opens up the year with new product launch, feature enhancements on platform
Alida Adds Video and Financial Services Products
Alida Updates Products in Winter 2021 Release
Alida promotes Hermina Khara to senior VP of people and culture
Alida Appoints Diversity And Culture SVP
10 Companies with Effective DE&I Policies
Alida Promotes Hermina Khara to Senior Vice President of People and Culture
AI Predictive Models: Building the Next-Gen Customer Experience
Tennis Channel Renews Partnership with Alida to Optimize the Viewer and Fan Experience
How These 5 Companies Keep Their Remote Cultures Thriving
How These 5 Companies Keep Their Remote Cultures Thriving
Today In Hires: Alida, Medical Innovation Xchange, Nuvei
Alida hires four, promotes Jason Baldree to chief customer officer
The 25 best small and midsize companies for diversity in 2020, according to employees
Best Companies for Diversity 2020
Five Thought Leaders Share Their Business Advice For Coping With COVID
These Are the 100 Companies With the Best Company Culture According to Employees
Meet The Best Company Workplace Culture Awards 2020—According To Comparably
The 25 small and midsize companies with the best culture in 2020
Best Company Culture 2020
Alida Sparq Gets 20 New Enhancements in 2020
California’s CPRA: It’s Time to Cut Ties with Old Data
CXM platform Alida to bolster APJ presence, expands team in the region
Today in Hires: Xero, Wealthsimple, Alida, Tucows & Ting Internet, AppDynamics
“Know that you are good enough. ” With Nicole Kealey
Inspirational Women in STEM and Tech: Nicole Kealey of Alida On The 5 Leadership Lessons She Learned From Her Experience
Alida Recognized in 2020 Gartner MQ for Voice of Customer
5 Actions To Elevate Your CX from Good To Great
TecHRseries Interview with Hermina Khara, VP of People & Head of Talent at Alida
SalesTechStar Interview with Nicole Kealey, Chief Strategy Officer at Alida
Conversations with TheCustomer: Executing Great CX
Alida Partners with Voxpopme
CXM and Insights Platform Provider, Alida, Partners with Voxpopme to Enhance its Customer Services with Video Feedback
Alida Partners with Voxpopme
Planterra Foods deploys Alida platform to gain deeper customer insight
Planterra Foods Selects Alida to Optimize the Customer Experience
Alida Unveils 2020 Product Release to Enhance the Present Core Products
Planterra teams with digital specialist to improve customer experience
Executive Profile: Alida CEO Ross Wainwright
Alida Partners with Stratifyd
Alida Announces 2020 “Delta Award” Winners
Alida Launches Fall '20 Release
Real-time Analytics News Roundup for Week Ending October 17
The Future of Listening
Alida Partners With Stratifyd To Integrate AI-Powered Analytics Engine In New Alida CXM Platform
Alida Launches CX And Insights Platform
Building Value and Disrupting CX: Ross Wainwright, CEO of Alida
Alida to Launch World’s First CXM and Insights Platform
Alida Set To Launch World’s First CXM and Insights Platform
Alida to Launch World’s First CXM and Insights Platform
Once on the cusp of unicorn status, Vision Critical recalibrates — and rebrands
Vancouver-Founded Vision Critical Shed Name, Rebrands as Alida
Vancouver-born Vision Critical Rebrands As Alida
Becoming Customer-Centric Starts With the Truth
Vision Critical Rebrands to Alida
Customer Experience Management platform, Vision Critical, rebrands to Alida
Once on the cusp of unicorn status, Vision Critical recalibrates—and rebrands
Vision Critical Hires Asia-Pacific GM
Vision Critical Welcomes SaaS Veteran Steven Medeiros to Head Asia Pacific and Japan
Vision Critical Welcomes SaaS Veteran Steven Medeiros to Lead the Asia Pacific and Japan Team
Vision Critical CEO Ross Wainwright Named a “Top 50 SaaS CEO of 2020”
Don’t Just Love Your Customers: Make Them the Heart of Your Company
Vancouver’s Vistara boosts Vision Critical with US$20m investment
Vision Critical taps first funding since 2012 as it moves beyond ghosts of past internal strife
Vision Critical Secures US$20 Million in Growth Funding from Vistara Capital Partners
Give Your Employees The Voice They Deserve
Vision Critical freshens up executive leadership team with new channel lead and former SAP exec
How Marketing Budgets and Strategies Are Being Impacted by COVID-19
Vision Critical raises $26.7 million CAD in growth debt financing
Dealing with disrupted insights
Sparq Aims To Help Uncover & Translate Actionable Customer Insights
COVID-19: What Businesses Should be Doing Right Now
VISION CRITICAL APPOINTS NEW CEO, MOVES HEADQUARTERS TO TORONTO
Vancouver’s Vision Critical appoints new CEO, moves HQ to Toronto
Vision Critical hires Ross Wainwright as new CEO as it looks to revive growth
Browser Cookies and Teen Pregnancy: A Short Data Privacy Primer
12 Awesome Startups You Should Work For in Vancouver
The Top 50 Women Leaders in SaaS of 2019
Talk to your customers and use that information to create a beloved brand
Vision Critical Takes Relationship-Based Approach With New Platform Launch
Vision Critical Launches Sparq Fall '19 Release
Vision Critical Empowers Organizations to Gain Active Consent to Collect and Use Direct Customer Data
“5 things I wish someone told me before I became an Executive” with Kelly Hall
Big Data, Big Changes: 15 Industries And Functions Big Data Can Revolutionize
Takeaways from the Million Dollar British Airways and Marriott GDPR Fines
Vision Critical Released Sparq® Spring ‘19 Update in Collaboration with Customers
Stop Trying To Outthink Your Customers: The Pursuit Of Software Stickiness
Vision Critical Executive Offers Advice for Success
A customer experience provider's take on Amazon Bedrock
Alida to Host 2024 Innovation Day Celebrating Leaders in Research Innovation
Alida Set to Supercharge Research at Activate 2024
Nextdoor Chooses Alida to Build Trusted User Relationships for the World’s Largest Neighborhood Network
Alida Announces Efrem Ainsley as New CEO
Alida to Host 2023 Innovation Day Showcasing Global Brands Leading the Way with Insight-Driven Experiences
Customers Continue to Choose Alida to Drive Impactful Product Innovation and User Experiences
Alida Deepens Relationship with Discuss to Expand its World-Class Qualitative Research Capabilities
Alida Opens Managed Services Delivery Hub in Manila
Alida Activate 2023 Inspires Next-Generation CX
Alida Invites You to Learn Key Themes and Adapt Strategies in CX at Activate
Alida Strengthens Relationships Between Customers and Brands With New Mobile Capabilities
Alida Welcomes Tanya Jarrett as Chief People Officer
Alida Has Record-Setting Quarter, Companies Choose its Community-Centered CX Platform to Stay Close to Customers Amidst a Challenging Year
Alida Optimizes TXM Platform to Strengthen Personal Connections Between Organizations and Customers
Alida Enters Funding Agreement Led By National Bank of Canada for USD $60 Million
Alida to Host 2022 Innovation Day Celebrating Excellence in Customer Experience
Alida Launches Conversational Surveys
Alida Caps Off Strong 1H 2022 with Regional Expansions, Customer Growth, and New CX Innovations
Alida Launches Customer Journeys and Enhances TXM Platform
Verve and Alida to Extend Elevated CX Offering to Australia
Alida Activate 2022 APAC Event Reimagines Experience
Alida Named a Leader in G2.com Summer 2022 Grid® Reports for Experience Management Software
MIS Group and Alida Partner Together to Strengthen Customer Experiences in Europe
Alida President Riaz Raihan Named A “Top 25 Software Product Executive of 2022"
Motivus Joins the Alida Partner Network to Deliver Tailored Customer Experiences in Singapore
Alida Activate 2022 EMEA Event Reimagines Experience
Alida Announces New Edmonton Office To Propel Canadian Expansion Plans
Keyrus and Alida Partner Together to Transform Customer Experiences
Majority of CX Experts Believe Customer Empathy is Necessary to Create Business Value, But Employers Views Differ: Alida Study
Alida Activate 2022 Event Reimagines Experience
Alida Certified as a Great Place to Work® for Second Consecutive Year
Alida Launches Synchronous Video Capabilities and Optimizes TXM Platform
Alida to Open Data Centre in Australia
Alida Recognized on 2022 Canada’s Top Small & Medium Employers List
Alida Wins #1 on Comparably 2022 Award List for Best Company Outlook
Blink CX Joins the Alida Partner Network to Deliver Innovative ‘Customer-First’ Experiences
Alida Appoints Executive Vice Presidents for EMEA and the Americas
Optko and Alida Partner Together to Deliver Innovative Customer Experiences
Alida Welcomes Mary Kay Evans as Chief Marketing Officer
Buffalo Sabres Select Alida to Create Winning Fan Experiences
Alida Recognized on the 2022 List of Best Workplaces™ for Hybrid Work in Canada
Alida to Pilot a 4-Day Work Week For All Employees
Alida Brings New Platform Capabilities in Winter 2022 Product Release
Alida Partners with Rybbon to Provide Organizations with Digital Incentives to Boost Customer and Employee Engagement
Verve and Alida Partner Together to Transform Customer Experiences
Alida Wins 2021 Comparably Awards For Best Company Culture, Best CEO And Best Company For Diversity
CX Leaders Come Together for Alida Activate 2021 APAC Event
Higher Oak Joins the Alida Partner Network to Strengthen Customer Experiences in Europe
Alida Welcomes New Vice President of Corporate Development
Alida Named a Visionary in 2021 Gartner® Magic Quadrant™ for Voice of the Customer Solutions
Alida Announces Equity Investment from BMO Capital Partners
Alida Recognized on the 2021 List of Best Workplaces™ in Technology in Canada
GrowthOps Joins the Alida Partner Network to Elevate Customer Experiences in Asia-Pacific
Alida Appoints Nicolas Darveau-Garneau to Board of Directors
Alida Brings Deeper AI, Analytics, and CXM Integrations to Fall 2021 Product Release
Alida Wins 2021 APPEALIE Overall SaaS and Best Customer Success Awards
Stream I.T. Consulting Ltd. Joins the Alida Partner Network to Optimize Customer Experiences in Asia
Alida Recognized on the 2021 List of Best Workplaces™ for Today’s Youth
Majority Of Consumers Will Actively Help Companies Improve Their Customer Experience, But Believe Brands Aren't Listening: Alida Study
Alida Announces $20 Million Equity Investment from Round13 Growth Fund
Alida Activate 2021 EMEA Event Brings Together CX Leaders
Alida Wins 2021 Comparably Awards for Best Company Happiness, Best Company Compensation and Best Company Work-Life Balance
Alida Activate Fall 2021 Event Brings Together CX Changemakers
Möbius Joins the Alida Partner Network to Elevate Customer Experiences in Europe
Ancywax Joins the Alida Partner Network to Transform Customer Experiences in Africa
Alida Welcomes New Chief Architect to Strengthen Technology Architecture Across the Alida TXM Platform
Alida Introduces Alida TXM Amidst Year of Continuous Innovation
Alida Ranks on Fast Company’s Third Annual List of the 100 Best Workplaces for Innovators
Alida Accelerates Customer Value with 100+ Integrations and Advanced Analytics in Summer 2021 Product Release
Alida Wins 2021 Comparably Awards for Best CEO for Women, Best CEO for Diversity and Best Company for Career Growth
Intuit Research Joins the Alida Partner Network to Enhance Customer Experiences in Asia
Alida Secures US$10 Million Debt Facility From Comerica Bank
Echo MR Expands Partnership with Alida to Elevate Customer Experiences across Europe
Bollé Brands Selects Alida to Drive Innovation and Growth Fueled by Customer Experience
Alida President Riaz Raihan Named A “Top 25 Software Product Executive of 2021"
Outdoor Sportsman Group Networks Expand Partnership with Alida to Optimize Viewer Experience
Slalom Joins the Alida Partner Network to Transform Customer Experiences
Alida Named a Contender in Customer Feedback Management by Independent Research Firm
Alida “Activate” Spring Conference Brings Together CX Pros for Masterclass Event
Alida Earns 2021 Great Place to Work® Certification
Alida Focuses On Complete View of the Customer for Spring 2021 Product Release
PodPlays Selects Alida to Build an Elevated Listener Experience
Alida Appoints Vikki Kolbe to Board of Directors
BIG In Digital Joins the Alida Partner Network to Enhance Customer Experiences in Asia
Alida Wins 2021 Comparably Awards for Best Company Outlook, Best Marketing and Product Teams
EchoMR Joins the Alida Partner Network to Elevate Customer Experiences
Flipp Retains Alida to Help Drive Continued Growth Through Customer Experience
Alida Welcomes New Vice President of Engineering to Strengthen Product Innovation
Alida Wins 2020 APPEALIE Overall SaaS Award
Alida Kicks Off 2021 with Launch of New and Optimized Products
Alida Promotes Hermina Khara to Senior Vice President of People and Culture
Tennis Channel Renews Partnership with Alida to Optimize the Viewer and Fan Experience
Alida Wins 2020 Comparably Award for “Best Company for Diversity”
Alida Promotes Jason Baldree to Chief Customer Officer, Welcomes New SVP of Professional Services & Customer Success
Alida Welcomes Three Technology Veterans to Spearhead Product Innovation
Alida Wins 2020 Comparably Award for Best Company Culture
Customers Asked, Alida Delivered. Alida Sparq Gets 20 New Enhancements in 2020
Alida Expands Expertise in Asia Pacific and Japan to Channel International Growth
Alida Placed in 2020 Magic Quadrant for Voice of the Customer Solutions
Alida Partners with Voxpopme to Enhance Alida CXM and Insights Platform with Video Feedback
Alida Wraps Customer Experience EMEA Conference, Announces 2020 "Delta Award" Winners
Alida Welcomes New Chief Revenue Officer to Accelerate Global Growth
Planterra Foods Selects Alida to Optimize the Customer Experience
Alida Launches Global CXM Conferences, Announces 2020 "Delta Award" Winners
Alida Takes on CXM Industry with Release of New and Enhanced Products
Alida Partners with Stratifyd to Integrate AI-Powered Analytics Engine in New Alida CXM Platform
Alida to Launch World’s First CXM and Insights Platform
Vision Critical Rebrands to Alida
Vision Critical Welcomes SaaS Veteran Steven Medeiros to Head Asia Pacific and Japan
Vision Critical CEO Ross Wainwright Named a “Top 50 SaaS CEO of 2020”
Vision Critical Secures US$20 Million in Growth Funding from Vistara Capital Partners
Vision Critical & Virtual Incentives Partner to Reward Customer Brand Engagement
Vision Critical Advances Toward CXM Vision with its Summer ‘20 Release
Alida Welcomes Gary Smith as SVP, Channel & Partner Alliances and Frank Lingenberg as Chief of Staff
OMERS Selects Vision Critical to Uncover Insights that Strengthen the Pension Experience
Vision Critical Appoints Steve Winter to Board of Directors
Give Your Employees the Voice They Deserve
Pierre & Vacances Selects Vision Critical to Uncover Insights that Strengthen their Customers’ Vacation Experience
eHealth, Inc. Taps Vision Critical to Uncover Insights that Strengthen the Member Experience
Vision Critical Introduces Touchpoint App For Broad Engagement, Enhances Popular Sparq Platform
Improving the Patient Experience Just Got Easier
Vision Critical Welcomes Christopher Chadwick as VP of Value Engineering
Vision Critical Offers Complimentary Unlimited Employee Surveys on Sparq® Customer Insights Platform
Vision Critical CCO Kelly Hall Named One of “The 20 Most Successful Businesswomen to Watch”
Latest Vision Critical Sparq® Customer Insights Platform Helps Brands Excel in Customer Trust
Vision Critical Appoints Efrem Ainsley as Chief Operating Officer
Vision Critical Welcomes Nicole Kealey as New Chief Strategy Officer