Watch the Webinar

The Bees Have It

CX LESSONS FROM SOCIAL INSECTS TO DRIVE BUSINESS CHANGE

IN THIS WEBINAR, LEARN:

  • The 5 Simple Ways CX Can Help Businesses Adapt

  • The Financial Upside of Business Resilience

  • The Key Factors That Are Driving Increased Business Uncertainty

Bees and ants are social insects. What do they know about customer experience? Well, they might know a lot more than you might think. Research on complex, adaptive systems such as bee colonies have uncovered exciting insights to challenges that CX leaders are working to solve. Tune into our webinar to see how you can use lessons learned from amazing insects like ants & bees to position your company to adapt.

SPEAKER

As Principal Director, Paul Hagen leads thought leadership and product direction for experience management at Alida. His work uses design thinking methods to change the way organizations interact with people to deliver better experiences and value to customers, employees, partners and the community. He has a BA from Stanford and a Master’s from Harvard.

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Alida is a Community Research platform that helps the world's biggest brands create highly engaged research communities to gather feedback that fuels better customer experiences and product innovation.