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Streamline recruiting and audience management
Easily recruit and segment groups of your own users. Create an engaged community that represents your user base, including hard-to-reach populations.
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Combine qualitative and quantitative research methods
Run unmoderated usability tests, moderate focus groups, embed intercept surveys within your website or app for in-the-moment feedback, and integrate with any UX tools you already use.
Analyze results of your UX research in a unified, intelligent platform
Leverage automation and AI to reduce manual tasks and save time uncovering and communicating insights from your research. Analyze large amounts of unstructured data, easily identify topics and sentiment, and see results in real-time.
“We really had a blind spot when it came to getting user-level feedback to understand the nitty gritty around each product. Alida allows us to meet them where they are and get in-the-moment feedback. Our product teams are thrilled they can get to higher level personas like Directors or VPs that they would never have heard from otherwise.”
~ Tanya Thomas, Senior Director of Experience Management, Experian Health
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"We advocate for our users by breaking down any preconceived notions and establishing two-way communication, where empathy and openness are the drivers."
~ Drew Ford, Lead UX Researcher, MuleSoft
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“Because we’ve recruited panelists and community members from our games, we know they’re qualified research participants.”
~ Leslie Willis, Lead Consumer Insights, Pixel United
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“Before Alida we spent a ton of time identifying participants. Now, our community gives us access to hundreds of users across roles, responsibilities, and regions ready and expecting to be a part of the conversation.”
~ Christopher Paul, VP of Digital Products Strategy, Design and Delivery, Sunbelt Rentals
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“The choice to bring on Alida gave us the ability to not only highlight our commitment to the user experience, but also showed our customers that we were taking their feedback seriously by streamlining the research phase and getting from testing and design to execution faster.”
~ Aidan Shealy, Vice President, User Experience, Cvent
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“The insight communities became our compass, allowing us to work through our hypotheses quickly, methodically, and cost-effectively. We test concepts and prototypes on a weekly basis to help us iterate with confidence.”
~ Ben Haywood, Director Audience Products, Nine Network
