Fast, Actionable Insights
Generate and analyze insights to inform your strategy. Visualizations, reports, and data hierarchy controls make it easy to build compelling narratives and share with relevant stakeholders and respondents.
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AI-Powered Qualitative Analysis
Advance your customer understanding
Unearth nuances and trends within unstructured data to unlock new opportunities through the power of generative AI
Conduct advanced text analysis including topic extraction, categorization, and sentiment analysis to uncover highly accurate, unbiased, and actionable insights
Unify understanding of global, multilingual feedback with automatic translation
Trend Analysis
Monitor and act on changing member needs
- Quickly identify emerging trends to facilitate proactive decision-making and maintain a competitive edge
- Easily re-contact a targeted pool of members for longitudinal studies with just a few clicks to monitor changing behaviors, opinions, and preferences
Centralized Data Repository
Unify insights collection and sharing
- Bring together your operational and experience data in one place to enable flexible access, unified reporting, and streamlined sharing of insights
- Get a more accurate and representative understanding of your customers
- Leverage built-in data visualization tools to create easy-to-understand dashboards, unlock insights, and deliver compelling narratives to stakeholders
- Manage data access according to your company's organizational hierarchies and share relevant information via export, email, shareable link, or within the Alida Mobile App
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Community Composition
Build and maintain a diverse community
- Build rich customer profiles and confidently segment, target, and gather feedback at any time
- Analyze changes in member profiles and community composition over time to ensure a diverse and representative sample to meet all of your research needs
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