Professional Services

Do more research
that matters

  • Flexible approach
  • Mixed-method operations & execution
  • Enterprise platform integration 
Get in touch

We worked with Alida professional services team to develop an incentive strategy and coordinate fulfillment. They made sure the organization and flow worked well. All I needed to do was show up and moderate.

~ Allison Couto
Survey and Market Research Coordinator

Read the story

Leading brands rely on Alida’s team of experts to scale their research programs

Customer stories

Build, scale, and expand your research program with flexible services to meet your needs

Do it Yourself

“I have the resources and expertise to manage my program and execute projects–I just need the platform.”

Do it With Me

“I want to focus on program strategy and stakeholder adoption–I need support on program maintenance and tactical project execution.”

Do it For Me

“I want a full-service experience and/or deep consulting expertise for my program with support on most components.”

Leverage Alida’s Professional Services experts for project-based, continuous, or white glove services to start, maintain, and grow your research program.


Establish and sustain momentum

Project-based services support any stage of your program, from implementation and integration to research consulting.

  • Ensure successful go-live with world-class onboarding services.
  • Build program efficiencies with the help of specialized experts.
  • Get hands-on, expert assistance with research program strategy and execution
View Our Project Success Services
project success

Drive continuous ROI

Make our team of experts an extension of your research organization.

  • Shift your team’s focus to program strategy, not platform administration.
  • Build and sustain a healthy, engaged research community.
  • Extend your program with expert consulting and project management services.
View Our Continuous Success Services
image 110 (1)-2

A tailored approach to program success

Allocate resources effectively, strengthen platform adoption, and drive outcomes across complex programs.

  • Ensure organizational alignment across multi-faceted programs.
  • Design a research roadmap that meets your unique needs and yields actionable results.
  • Upskill your team with personalized, hands-on training.
View Our White Glove Services
image 110 (2)-2
  • "We wanted to understand perception, expectation, and purchase intent so that it translated into action for us. We started with surveys, then we followed up with focus groups using Video Discussions. It came together very well, thanks to the help of the Alida professional services team.

    ~ Allison Couto, Survey and Market Research Coordinator, Cabot Creamery

    Read their story
    Cabot_Primary_Logo-757x458-bef6e8ae-6521-487b-a39a-058e8b99ceb8
  • "The assistance provided takes hours off my plate and allows me to focus on other aspects of my job.”

    ~ Alida Subscriber, CPG

    experiment_5570739 1
  • "Our Alida Community Manager creates fantastic sharebacks, quick polls, and newsletters and it saves us so much time. We would not be able to create such wonderful content alone since we have very limited time and resources.”

    ~ Alida Subscriber, Media & Entertainment

    experiment_5570739 1
  • "The work by the Alida Premier Survey Management (PSM) team saves us time and provides great expertise of the Alida platform and its capabilities.”

    ~ Alida Subscriber, Technology

    experiment_5570739 1
  • "Working with the Alida Services team enables us to run our self-service program with more confidence and less internal resources / training.”

    ~ Alida Subscriber, Technology

    experiment_5570739 1

Learn more about professional services to quickly implement, manage, and scale your research programs.

Get started

Alida is a Community Research platform that helps the world's biggest brands create highly engaged research communities to gather feedback that fuels better customer experiences and product innovation.