Generative AI in the Alida Research Platform
Our goal is to enhance the platform with AI to make it easier for customers to drive efficiency and scalability in their research programs. We do this through the use of best-of-breed technologies that ensure the highest level of quality and security for our customers and their data, while adhering to best practices around the ethical use of AI.
The following GenAI-powered features are currently available in the Alida Research Platform:
Text Analytics:
- Identify and highlight topics and key phrases within open-ended responses
- Uncover positive and negative sentiments and trends
- Understand and respond to what matters most to customers
Automated Translations:
- Rapidly translate survey questions and minimize the costs associated with lengthy translation workflows
- Easily unify open-ended responses from multiple languages into a single analysis language to empower researchers to analyze feedback without language barriers
Video Analysis
- Easily gather and analyze real-time customer feedback through video survey questions with automated transcription and translation
- Clip and tag videos based on specific keywords and emotions so they are easy to retrieve and share