Continuous Success Services
You're the expert in program strategy. We're the experts
in bringing it to life.
Scale your impact with fixed-cost packages for audience, community, and activity management
Get in touchYou're the expert in program strategy. We're the experts
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Managed Services
Platform administration at a predictable fixed cost
Premier Survey Management
Shift your team’s focus to driving business outcomes, not platform administration, with ongoing, unmetered support from an Alida Technical Specialist
Participant Management
Leverage Alida’s qualitative experts to handle logistics for screening and scheduling of community members for any qualitative platform
Premier Community Management
Partner with an Alida Community Manager to sustain a healthy, engaged community that maximizes member tenure
Video Discussions
Rely on Alida’s team of qualitative experts to assist with session logistics or end-to-end projects on Alida’s video conversation platform
Survey Sample Management Program
Employ Alida’s network of vetted and trusted sample vendors to expand your insights program beyond community members or customer lists
Premier Support
Receive enhanced, expert support with a named Support Analyst, proactive case monitoring, How Do I Sessions, extended support hours, and accelerated SLA
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“I’ve never moderated a group that was so highly engaged. The quality of feedback was surprising and exceeded expectations. The Alida team provided thoughtful suggestions, and we wouldn’t want to run this program without their help. The scheduling and tech check allowed me to focus on the important pieces of discussion prep and took a lot off my plate.”
- Alida Subscriber, CPG
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“Our Community Manager always has great solutions for us and develops thought-provoking questions and sharebacks to engage our community.”
- Alida Subscriber, Technology
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“Premier Survey Management has been a win. It takes the weight off my team from splitting their focus. They have space and time to think through strategy.”
- Alida Subsciber, Technology
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Other Professional Services
Establish and sustain momentum
Project-based services support any stage of your program, from implementation and integration to research consulting.
A tailored approach to program success
Allocate resources effectively, strengthen platform adoption, and drive outcomes across complex programs.