Voice of Employee Solution
Build employees' trust with regular feedback and responsiveness
Harness the Voice of Employees to improve retention, drive business outcomes and support DE&I initiatives.
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Increase employee engagement and retention.
Listen to your employees, identify likely churners and churn drivers, and prioritize efforts to increase engagement and retention.
- Get more survey completes from hourly and seasonal workers by offering surveys via QR codes, SMSs, on-location kiosks, and more.
- Identify churn propensity and trigger follow-up surveys for those most at risk.
- Recognize negative sentiment in voice and text to take quick action.
- Automate surveys and communications based on employee milestones or addition of new employees
Improve business performance.
Employee perspective can help you to make business improvements that customers will love.
- Invite targeted employees including Employee Resource Group (ERG) members, High Performers, etc. to participate in Virtual Focus Groups
- Collaborate with a community of highly engaged employees who share their thoughts about their experience with your customers, product and brand.
- Gather real-time feedback with digital intercept surveys within your intranet site
- Measure how eSAT is driving CSAT
Diversity, Equity, and Inclusion (DE&I).
Collaborate with your employees on how best to create an inclusive workplace
- Access DE&I templates with pre-built questions to identify unique employee perspectives that help deliver inclusive workplace solutions
- Test and validate programs with your diversity council, leadership and other employees before implementing company-wide initiatives
- Easily build ERGs to provide a safe space for ongoing dialog and track progress on your diversity initiatives
- For differently-abled employees, use video focus groups to have their voices heard.
- Mark a question as private, flag information as sensitive, or distribute surveys through anonymous links
Digital intercept surveys gather real-time employee feedback within your intranet site or through an onsite kiosk, tablet or similar device.
VoE surveys via email, SMS, website, mobile app or QR codes to get feedback throughout the employee lifecycle: interviewing, onboarding, training, performance reviews, and more.
Virtual Employee Connections integrate communications tools to provide feedback channels for remote and deskless employees.
Video surveys capture employee voices and expressions. Analyze to determine sentiment and themes.
eNPS helps you measure employee satisfaction and loyalty and spot areas for improvement.
Video Discussions for employee focus groups to learn which concerns are top of mind and what solutions will work best for your employees.
Employee Insight Community facilitates collaboration with highly engaged employees who are committed to providing ongoing feedback.
Sentiment analysis for voice and text turn qualitative insights into measurable, actionable information.
Churn analysis and modeling predicts employee churn rates for better planning and to better allocate resources (e.g. recruitment and retention budgets) focused on specific employee groups.
Text Analytics word clouds identify themes in employee feedback to better prioritize improvements
Role-based dashboards give you an overview of trends on employee feedback
Employee Journeys helps you visualize performance across and at critical points within the employee lifecycle
Event-driven activities trigger
a. Communications and surveys based on employee milestones or addition of new employees
b. Responses to employee's negative sentiment and reputation threats that appear on talent acquisition sites
c. Follow-up surveys with employees who may be at risk for churn
Case management addresses employee concerns with automated responses
Roadmap integration incorporates feedback on employee tools and your company’s products
We've been leveraging Alida for customer intelligence and Voice of the Employee. We've been able to use [Alida] surveys to understand employee sentiment and understand their experience. We've used this insight to inform our internal comms and drive employee engagement, which has been particularly impactful throughout the pandemic.
- Darcy G, Client Insights Program Manager, Mid-Market (51-1000 emp.)
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