Featured Customer
Canadian Tire improves experiences across the customer journey through sophisticated profiling and active consumer engagement
Read the StoryBeta testing with customers drives design and product innovation
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How the J.Crew Group's insights team evolved into proactive and essential business partners helping to lead the brand into the future
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Increased engagement with customers ensures Indigo infuses the VoC into every business decision
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PokerStars Insight Community Managers realize the need for a holistic CXM strategy after the merger of their parent company.
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How getting to know your customers leads to new product development.
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Kramp, like so many of us, used 2020 to reconnect with what’s really important: their customers.
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Flipp Meets Growth Goals by Becoming Customer Centric
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Outdoor retailer powerhouse, Salomon, combines Alida Sparq with CRM to understand big data's blind spots
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“Extremely User Friendly. The platform is very easy to use, its so user friendly that you can get started exploring and building projects right away. If an issue does arise their customer support team is SO great!”
Administrator in Consumer Goods
Enterprise (> 1000 employees)
Read more“Great tool with even better support. It gives us flexibility to work in multiple languages, provides cool dashboarding, and is a user-friendly and stable environment. Great support for our team, always pro-active, and we can really count on them!”
Friederike N, CX Manager
Enterprise (> 1000 employees)
Read more"Alida's platform has been a great help internally to get to know our players better. It's very intuitive, and gives the opportunity to get answers quickly and efficiently on any business problem."
User in Gambling & Casinos
Enterprise (> 1000 employees)
Read more"The client support team is second to none. The platform is easy to use and flexible. The company is responsive, forward-thinking and well-positioned for the future. We are better understanding the needs of our customers and what is working and what is not. We are also better understanding subscriber behaviors and needs and how to maintain their loyalty going forward."
User in Entertainment
Enterprise (> 1000 employees)
Read moreSee how Alida’s Community platform can help you level up your research.
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