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Canadian Tire improves experiences across the customer journey through sophisticated profiling and active consumer engagement
Read the StoryHow their Research Community has supported proactive growth through diverse customer feedback informing key business decisions
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How Woolworths Financial Services leverages their dedicated consumer community to test new products and deliver exceptional experiences
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How tombola used their Community to drive business goals leading to a record breaking fiscal year
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Hilti Group sets new standards in customer centricity and customer engagement
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Customer-led product evolution helps Experian Health increase client engagement and loyalty while delivering users exceptional experiences
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Wendy's Advisors help lead The Wendy's Company to develop new products, spot trends, an elevate the customer experience
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Canadian Tire improves experiences across the customer journey through sophisticated profiling and active consumer engagement
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Insight communities drive alignment to support 'One Toyota' customer experience mission
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How Cvent optimized their event platform experiences based on real-time feedback from connected and engaged users
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Duke Health created a ‘continuum of patient voice’ to improve the end-to-end patient experience
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Identifying customer pain points and pivoting their digital customer journey approach
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Informing their VOC program with rich data & transforming into a highly customer-centric culture
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“Extremely User Friendly. The platform is very easy to use, its so user friendly that you can get started exploring and building projects right away. If an issue does arise their customer support team is SO great!”
Administrator in Consumer Goods
Enterprise (> 1000 employees)
Read more“Great tool with even better support. It gives us flexibility to work in multiple languages, provides cool dashboarding, and is a user-friendly and stable environment. Great support for our team, always pro-active, and we can really count on them!”
Friederike N, CX Manager
Enterprise (> 1000 employees)
Read more"Alida's platform has been a great help internally to get to know our players better. It's very intuitive, and gives the opportunity to get answers quickly and efficiently on any business problem."
User in Gambling & Casinos
Enterprise (> 1000 employees)
Read more"The client support team is second to none. The platform is easy to use and flexible. The company is responsive, forward-thinking and well-positioned for the future. We are better understanding the needs of our customers and what is working and what is not. We are also better understanding subscriber behaviors and needs and how to maintain their loyalty going forward."
User in Entertainment
Enterprise (> 1000 employees)
Read moreSee how Alida’s Community platform can help you level up your research.
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