Fossil Group Uses Customer Insights to Empower Business Decisions
The Right (and Wrong) Way to Connect with Customers During COVID-19
How Virgin Money UK Listen and Respond
to Rapidly Changing Customer Needs in the Age of Coronavirus
How Condé Nast's Consumer-Centric Focus Supports the Company's Global Vision
Don't Fall Behind
Optimize Your CX Program and Stay Connected to Your Customers
Securing Growth and Customer Retention in Banking in the Age of Disruption
How Alida Helps The World's Most Customer-Centric Brands Win
Driving Business Value
What Can CX Do For You?
IDC Vendor Spotlight
Delivering a World-Class Customer Experience
4 Pillars of Customer Experience Management Value
Activating the Community
Making CX an Organization-wide Priority
Building an Agile Insight Engine
CX: Market Researchers' Top Priority for 2021
Greenbook Webinar
World Class Insights
12 Tips for Marketing Research and Insight Pros
What Is Customer Experience Management?
Customer Centricity: The Definitive Guide
Sprint in the Right Direction
How CXM Drives Year-Round Growth in the Tech Industry
8 Ways Banks And Credit Unions Can Improve Their Key Metrics By Putting Customers First
How to Make Smarter, Consumer-Obsessed Decisions
Keeping Customer Insights Flowing Through 2020 & Beyond
B2B2C Community
The Opportunities & Challenges Building a Community of your Customer's Customers
Using Insights to Stay Ahead of Trends & Competitors
7 Ways to Lead in a Crowded Streaming Media Market
Why Should Your Customer Advisory Board Go Digital?
7 Questions Every Company Must Ask When Building an NPS Program
Prioritizing Patient Experience
Using Insights to Stay Ahead In An Oversaturated Market
A Fireside Chat with Sky Betting & Gaming
6 Tips to Increase Member Hub Engagement with Penn Lottery
7 Benefits of Going Digital with Your Customer Advisory Board
CX Lessons from Social Insects to Drive Business Change
The Bees Have It
Alida Activate: Spring Edition
Put Your CX Strategy into Action
The Business Case for Consolidating Survey Solutions
A Culture of Customer Experience
Insular Life's 360 Customer View
A Retailer's Blueprint for a Better Digital Commerce Experience
Engagement in Action
8 Best Practices for Increasing Member Hub Engagement
Digital Insight Community Handbook
10 Essential Actions for a Successful Community
7 Steps to Drive Retail Growth
And Embrace Evolving Customer Behaviors
COVID-19 Drives Consumer Focus in Healthcare & Insurance
Housing Association London & Quadrant Transforms the Resident Experience with Agile Community Insights
A Passionate Audience: Streaming to Modern Viewers
CX Trend Review
What Worked, What Didn't, and Where We Go from Here
How to Implement Customer Insights On a Global Scale with Twitter
How Insight Communities Can Help You Become Thought Leaders: A Case Study By CMI
How PokerStars Gain Stakeholder Buy-In and Demonstrate the Value of Customer Insights
Yoox Net-A-Porter Success with A 360-Degree View Of Customers
How to Power up Your Surveys in 2022
Alida Activate Fall '21
On-Demand Access
How to Do Really Great Video Research
with Channel 4 and Verve
Your Customers Have Changed, Your Approach to CX Must Change Too
How to Leverage Insights to Drive Your Business Objectives
How to Boost Customer Engagement in 2022
Lessons & Best Practices from Top CX Teams
How Customer-Centricity Increases Business Growth at Kramp
A Case Study with an International Wholesale Company
Empathy in Action: The Business Value of Customer Empathy
Alida Activate 2022: Experience, Reimageined
CX Pioneers
Designing Experiences in New Markets
CX Innovation for a Cookieless World
Why is everyone talking about CLV again?
Insight-Driven Innovation
Learn how top brands harness customer feedback for growth
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Alida Activate 23
The Power of Community-Centered CX
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Community Best Practice Guide
Fall ‘23 Product Release
See the latest AI advancements to the Alida platform to help you gather insights faster and scale your program to reach more customers than ever before.
Innovation Day
Our annual showcase of the top global insights teams and the 2023 Delta Award winners
The Innovator's Playbook
Proven community-centered strategies from top global insights teams
The Ultimate Guide to Insight Communities
Alida Activate 24
Supercharge Your Research
Market Research for Customer Insights
Kramp
Kramp Groep is Europe’s largest specialist in spare parts and accessories for the ...
Stitch Fix
How getting to know your customers leads to new product development.
PokerStars
PokerStars Insight Community Managers realize the need for a holistic CXM strategy after ...
Twitter UK
In 2020, the global pandemic came with a wave of news stories, changing regulations, and ...
Prudential Singapore
How Prudential Singapore accelerates product growth with customer insights
Jam City
Feedback from passionate players helps Jam City build momentum in a competitive and ...
SMUD
Ongoing customer engagement helps SMUD build awareness, exceed marketing KPIs, and shape ...
AXA Philippines
How AXA Philippines innovates in line with customer needs
What's the Difference between Customer Centric vs. Customer Focused?
4 CX Trends for 2024: Your Guide to Navigating the Year Ahead
3 Key Takeaways From Innovation Day to Carry Into 2024
Alida’s Fall ‘23 Release Provides Faster Speed to Insights and Scalability, Powered by AI
